f1971's Privacy Policy
Protecting your personal information is our top priority — f1971 safeguards your privacy through SSL encryption and strict data policies.
1. Introduction & Scope of Policy
f1971 is a trusted online casino and sports betting platform. The privacy and protection of personal information of every person who uses our website and services is very important to us. This Privacy Policy document describes how f1971 collects your personal information, the purposes for which that information is used, with whom it is shared, and the steps we take to protect your information.
By registering on our platform or by continuing to use our services, you are considered to have agreed to the terms of this Privacy Policy. We therefore ask that you read this policy fully and carefully.
This policy applies to all users of f1971 — regardless of how they access our platform, whether through a mobile browser, desktop, or application.
f1971 never sells your personal information to third parties and does not use it for unrelated purposes without your consent.
2. What Information We Collect
For the purposes of account registration, verification, and service delivery, f1971 may collect the following categories of information:
a) Personally Identifiable Information
- Full name and date of birth
- National ID card or passport details (where age verification is required)
- Email address and mobile number
- Username and password (stored in encrypted form)
b) Financial Information
- Mobile banking account details (bKash, Nagad, Rocket, Upay)
- Bank account number and bank name (for bank transfers)
- Transaction history and amounts
c) Technical Information
- IP address and device type
- Browser type and operating system
- Cookies and session data
- Time spent on the website and browsing patterns
d) Gaming Activity Information
- Game history and betting details
- Records of bonus and promotion usage
- VIP tier activity
3. Use of Collected Information
f1971 uses collected information for the following legitimate purposes:
- Identity Verification: To confirm a user's age and identity — only those aged 21 or above may use the platform.
- Account Management: To complete registration, ensure login security, and keep account information up to date.
- Financial Transactions: To process deposits and withdrawals and to maintain transaction records.
- Customer Support: To resolve your enquiries and complaints via 24/7 live chat and email support.
- Fraud Prevention: To detect and prevent account misuse, creation of multiple accounts, and financial fraud.
- Responsible Gaming: To identify problematic gambling patterns and provide necessary support.
- Service Improvement: To enhance user experience and platform performance.
- Technical Maintenance: To maintain the security and stability of our systems.
We use your information only for the purpose for which it was collected. If we need to use it for a different purpose, we will obtain fresh consent from you.
4. Cookies & Tracking Technologies
The f1971 website uses cookies and similar technologies that help improve your browsing experience. Cookies are small text files stored on your device.
Types of Cookies We Use
- Essential Cookies: Indispensable for the basic functionality of the platform — maintaining login sessions and ensuring security.
- Functional Cookies: To remember your preferences, language selection, and account settings.
- Analytics Cookies: To monitor website usage and improve our services — all data is processed anonymously.
You can disable cookies from your browser settings, though this may limit some features of the platform.
5. Sharing Information with Third Parties
f1971 never sells or rents your personal information. However, in the following limited circumstances, certain information may be shared with specific parties:
- Payment Processors: bKash, Nagad, Rocket, Upay and partner banks — only the financial information necessary to complete a transaction is shared.
- Technology Service Providers: Trusted technology suppliers connected to the operation of our platform — under strict confidentiality agreements.
- Legal Authorities: Relevant information may be provided to the appropriate authorities pursuant to a valid court order or investigation.
- Fraud Prevention Agencies: With industry-recognised agencies to assist in detecting financial crime and fraud.
When sharing information with third parties, f1971 ensures that those parties uphold privacy standards equivalent to our own.
6. Security Measures for Your Information
f1971 follows industry-standard technologies and practices to protect your information. Our security framework includes:
- SSL/TLS Encryption: All data exchanged between the website and our servers is protected by high-grade encryption.
- Password Hashing: Your password is never stored in plain text — it is converted using a one-way hashing method.
- Two-Factor Authentication: An additional verification layer to protect your account.
- Access Controls: Only authorised staff are granted limited access to the information they need.
- Regular Security Audits: Our systems and processes are reviewed and tested on a regular basis.
- Server Security: The servers storing your data operate under the highest physical and digital security measures.
No online platform can guarantee absolute security, but f1971 is always committed to keeping all possible risks to a minimum. If you notice any suspicious activity, please inform our support team immediately.
7. Data Retention Period
f1971 retains your information for as long as it is necessary to provide our services or as required to meet legal obligations. Specifically:
- For active accounts: until the account is closed.
- Financial transaction records: for the period required under applicable legal requirements.
- Verification documents: for a defined period for the purposes of fraud prevention and legal compliance.
- Information from closed accounts: for a limited period based on legal and regulatory requirements.
Once the defined retention period ends, information is securely deleted or anonymised.
8. Your Rights & Controls
As a user of f1971, you have the following rights:
Right to Access Information
You may request from us at any time what information we hold about you. We will provide a summary of that information within a reasonable timeframe.
Right to Correct Information
If any information stored in your account is incorrect or incomplete, you may contact us to request a correction.
Right to Delete Information
In some circumstances you may request the deletion of your personal information. However, if retention is required due to legal obligations or ongoing disputes, this may not be possible.
Right to Withdraw Consent
You may withdraw consent given for the processing of your information at any time, though this will not affect prior processing. Withdrawing consent may result in certain services being limited or discontinued.
Right to Lodge a Complaint
If you have any concerns about how your information is handled, please contact our support team first. We will work to resolve the matter as quickly as possible.
f1971 will cooperate fully to fulfil any information-related request you make. Contact us at [email protected] or via live chat.
9. Protection of Minors
f1971 is operated for persons aged 21 or above only. We do not knowingly collect personal information from anyone under the age of 21.
Age verification is an integral part of our registration process. If a user is found to be below the required age, their account will be closed immediately and the relevant information deleted.
If you believe that a minor is using our platform, please contact us immediately.
10. Changes to the Privacy Policy
f1971 reserves the right to amend or update this Privacy Policy as needed. If any significant changes are made to the policy, we will notify you in the following ways:
- By displaying a notice on the main page of the website.
- By sending a notice to your registered email address.
- By updating the "Last Updated" date at the top of this page.
Continued use of the platform after the updated policy is published will be considered as your acceptance of the new policy. We therefore recommend visiting this page regularly.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, the f1971 support team is always here for you.
Support & Contact
Our support team is available seven days a week, 24 hours a day.
24/7 Live Chat — for immediate assistance
Support is available in both Bangla and English.